Shipping & Returns

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Shipping Locations

Ride to Survive currently ships orders within Canada only. At this time, we do not offer international shipping.

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Order Processing

Orders are typically processed within a few business days after payment is received. Processing times may vary during busy periods or around events. You will receive a confirmation once your order has been prepared for shipment.

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Shipping Rates

We offer free shipping on all orders over $100 within Canada.
Orders under $100 will be subject to a shipping fee, which will be calculated at checkout.

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Delivery Timeframes

Delivery times vary depending on your location and the shipping method selected. Estimated delivery times are provided at checkout but are not guaranteed. Ride to Survive is not responsible for delays caused by shipping carriers or circumstances beyond our control.

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Order Tracking

Where available, tracking information will be provided once your order has shipped.

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Shipping Issues

Please ensure your shipping address is accurate at checkout. Ride to Survive is not responsible for orders delayed or lost due to incorrect or incomplete address information.

If your order arrives damaged or there is an issue with your shipment, please contact us as soon as possible so we can assist.

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Returns and Exchanges

If you have a question about a return or exchange, please contact us at ridetosurvivecanada@gmail.com. All return and exchange requests must be reviewed before approval.

Items must be unused and in original condition to be considered for return or exchange. Shipping costs associated with returns may apply unless the item is damaged or incorrect.

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Final Sale Items

Only items clearly marked as Final Sale are considered final sale and are not eligible for return or exchange, unless the item arrives damaged or incorrect.

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Contact

If you have questions about shipping, returns, or your order, please contact us at ridetosurvivecanada@gmail.com.